Frequently Asked Questions
How to search products?
Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click on the product name or the product image for more details.
How are shipping costs calculated?
Shipping costs are calculated based on the available shipping method and product weight/volume. For more details on how shipping costs are calculated, please contact us directly.
What is Buyer Protection?
Buyer protection means that buyers can feel confident shopping on our website.
You are protected when:
- The item you ordered did not arrive within the time promised by the seller.
- The item you received was not as described.
- The item you received that was assured to be genuine was fake.